Pacific Sailing School PSS
Section 1: Insurance for Students
https://networkmarine.com.au/sailing/personal-accident/
Automatic cover for any current financial members of an Australian Sailing & Students on a course
Section 2
Our Booking Conditions
Australian Sailing AS & Royal Yachting Association RYA
AS courses & RYA courses, Sailing Holidays
Immediately upon the booking of any course or event, we will email you the receipt number and the link to our booking conditions. If you have any questions regarding our booking conditions, please email the principal at [email protected]
Payment for Courses or Events
Full payment is required at the time of booking for Discover Sailing Experiences. If you book the Competent Crew Program (CCP) on the day we will discount the CCP by the amount you have paid for the Discover Sailing Experience.
AS Keelboat Courses
A 25% deposit is required per Keelboat course and for each eLearning or eLearning & Virtual course booked. Note, login details for eLearning courses will not be provided until course has been paid in full.
An additional fee for Australian Sailing (AS) Registration and Insurance during the AS courses, and for 3 months after completion is payable on booking your first practical course with PSS. The amount of the fee will be noted on your invoice. Logbook, AS Start Yachting textbook, Certificate and rope in Plastic envelope.
Practice Sessions
Standby Basis – Call the day before and if we have space, you can book a practice lesson on the Keelboat course you have completed (must be within the 3 months Insurance period).
Start Crewing Course – Available for 2 weeks.
Start Helming Course – Available for 2 weeks.
Competent Crew Course – Available for 4 weeks.
RYA practical and classroom courses
$750 non-refundable deposit per course.
Balance due 31 days prior to course commencement.
plus $150 for Australian Sailing Registration, Insurance, RYA Logbook & Certificates.
Discounts
- A group of two or more people book a program (3 or more courses at the same time) 5% discount.
- Discounts on practical, online or virtual courses are not available (unless specified)
Sailing Holidays
- A non-refundable deposit is required to secure your berth.
- Cancellations after the receipt of the deposit, which is non-refundable will be only made if an alternative replacement can be found and any refund of the balance of the cost of the holiday will be at a reduced rate to be determined by PSS. If no replacement can be found 60 days prior to the departure date, there will be no refund of the balance of the booking fee.
- Balances are due 90 days prior to departure.
- Pacific Sailing School PTY LTD and Charter World PTT LTD act as the agents for Dream Yacht Charter or other international charter boat operators and the Charter Fee of the yachts is paid as per their terms and conditions.
Workshop or Teambuilding Event
Max 4 crew plus PSS skipper.
50% deposit required per boat booked.
Balance due 31 days prior to the event
Reschedule – More than 7 days from the booked event date – no fee
Reschedule – Less than 7 days from the booked event date – 30% reschedule fee per boat.
Numbers booked – minimum numbers to be confirmed 7 days before the event date. Increase in numbers subject to boat and staff availability.
Inclement Weather
Sailing is an outdoor sport, and we ask that our crew/students arrive for the lesson. We provide light wet weather jackets. The instructor will decide for the reasons of safety if the lesson will continue. If for reasons of safety the practical sail/lesson cannot go ahead the principal in agreement with the student or group manager May 1. move to a shore-based theory lesson as the alternative or 2. rescheduled to a date convenient to the student or group manager.
The Balance
RYA Courses – Payable 31 days before the start of the course
PSS Refund Policy
There is no refund for change of mind.
PSS refund policy based on guidelines provided by the NSW Department of Fair Trading
http://www.fairtrading.nsw.gov.au
Open-dated Courses/lessons – From 1st January 2018 courses are valid for 12 months from the date purchased.
Gift Vouchers – no refund – open dated indefinitely.
Special Offers
To qualify for any special offer, all conditions must be met.
Rescheduling/change of dates:
1. AS Discover Sailing Experience, Practice sails, AS Discover Sailing lesson, Keelboat Start Crewing, Start Helming courses,
More than 72 hours notice is required to reschedule. Inside 72 hours we have our boat and Instructor committed and we will charge a rescheduling fee per person per session. We need at least two people for a lesson to go ahead.
2. Bareboat Charter Skipper, Offshore Racing Crew Practical Courses, RYA Shore-based Theory, RYA 5-day Practical Courses, J24 Racing Championships, Australian Sailing Safety and Sea Survival course and OMC Radio Course, and any other course or training listed and available on our website.
- More than 31 days’ notice is required. Rescheduling, canceling, or changing of date within 31 days of the course start will forfeit all fees paid. We have booked our rooms, Instructors, the International J24 yachts & charter yachts and we are committed to the hire and use of the rooms & yachts.
- Insurance – We advise you to insure against loss of fees in case of emergency or sickness.
- We do not provide insurance.
- We will of course try to organize a replacement in the event of an emergency, however, if we are unable to find a replacement the conditions above will be strictly enforced.
3. AS Keelboat Spinnaker, Start Racing, Start Skippering Sailing Courses,
More than 15 days’ notice is required to reschedule. Inside 15 days we have our boat, the crew, and the instructor confirmed and we will charge a reschedule fee per person/session. To re-book – rebooking is on a standby basis and subject to availability.
4. Winter Series, Summer Series, Short Haul Racing, Twilight Races
More than 15 days’ notice is required to change a booked date. Inside 15 days we have our boat, the crew, and the instructor confirmed. To rebook – rebooking is on a standby basis and subject to availability.
PSS reserves the right to cancel racing and or training days/or sessions due to weather and/or safety concerns. In such an event an alternate sailing day or session will be rescheduled.
PSS reserves the right to replace racing with training.
Non-attendance on sailing and training days will forfeit those days, they will not be rescheduled or refunded.
Unused races cannot be carried over to the next season.
5. Shorebased theory and virtual courses
31 days’ notice is required. Rescheduling, canceling, or changing of date within 31 days of the course start will forfeit all fees paid. We have booked our rooms, Instructors, the J24 yachts & our large expensive yachts and we are committed to the hire and use of the rooms & yachts.
Insurance – We advise you to insure against loss of fees in case of emergency or sickness. We do not provide insurance.
We will of course try to organize a replacement in the event of an emergency, however, if we are unable to find a replacement the conditions above will be strictly enforced.
Refunds as per PSS Refunds Policy.
Inclement Weather This is an outdoor sport, and we ask that our students arrive for the lesson. We provide light wet weather jackets. The instructor will decide for the reasons of safety if the lesson will continue. If for reasons of safety, the practical lesson cannot go ahead the principal in agreement with the student or group manager May 1. move to a shore-based theory lesson as the alternative or 2. Rescheduled to a date convenient to the student or group manager.
Cancellation: All Courses & Programs
Cancel the Course or Program within 5 days of the date of booking the course, we will refund, less applicable cancellation charges per course.
Cancel more than 5 days from the date of booking – No refund.
Section 3: Privacy
Pacific Sailing School (PSS) is a recognized training center of Australian Sailing (AS) and the Royal Yachting Association (RYA).
PSS policy on the handling of your Personal Information
All Courses
Data policy, terms, and conditions for RYA online courses.
How and why we hold your personal information.
Use of www.ryainteractive.org/ is open to those completing online RYA courses provided by RYA Recognised Training Centres or the RYA. This website is hosted and maintained by a third party called Learning Pool. Learning Pool will not use your personal information for any reason other than enabling your course on this website. In order to take a course, you will be asked for your name, email, date of birth and address. Your name and email address are used for the purposes of recording any grades or certificates achieved and to make contact with you. On completion of your course, your name, email, date of birth and address will be transferred to the RYA database for the purpose of recording details of the course and any certification gained as a result of it. This information allows the RYA to record your certification centrally, and to update any records we may already hold about you or your qualifications. Management of your course and any instructional support that you may need is provided by the RYA Recognised Training Centre that you booked your course with and may be time-limited (please check the center’s booking terms and conditions for details). To allow this to happen the training center has visibility of your progress and achievements in the course. The training center also has visibility of the information in your user profile.
Data sharing for RYA online courses
RTCs offering courses through www.ryainteractive.org are required to include the following data-sharing statement in their booking process or privacy policy, entering the RTC’s instructional support period in the space provided:
To enable access to your online course we need to share some of your personal data with the RYA via your user profile at www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, which will not use your personal information for any reason other than enabling your course.
Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.
Instructional support will be provided by this training center for a period of 12 months from the date of your course booking.
On completion of your course, your name, email, date of birth, and address will be transferred to the RYA’s central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, update any records they may already hold about you or your qualifications, and to verify your certificate if required.
After one year from the date of your enrolment on a course, your user account will be removed from www.ryainteractive.org.
Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.
For the duration of your access to the site, your data will be held in accordance with the RYA Interactive Data Policy, Terms, and Conditions.
If you receive a digital certificate downloaded from the RYA Interactive site on completion of your course, your name, address, date of birth, and certificate details will be transferred to the RYA database and held in accordance with the RYA’s Privacy Policy.
Cookies
A session cookie is used to provide continuity and maintain your login from page to page. Cookies must be enabled in your browser to allow this to happen. When you log out or close the browser this cookie is destroyed. There is a second cookie that you may choose to allow on the login screen so that your username is remembered each time you log in to the site. This cookie is optional and can be disallowed if you wish.
Length of access
The RYA does not impose a time limit for access while you are actively using the site, however, your training centre may do so and may request the deletion of your user account once that time limit is reached. Please check their booking terms and conditions for details of the length of access and whether a fee is payable for extended access. If you do not actively use the site for one year (evidenced by the date of your most recent login) your user account will be deleted. Any course completion or certification achieved will be recorded on the RYA database.
Requesting the removal of your personal data
If you want your personal data removed from www.ryainterative.org/ prior to the end of your access period, please email your request to [email protected] giving your name and email address. Please note that if you request the deletion of your account before you have completed your course, your access to the course and records of your progress will be lost. If you also want details of your online course removed from the RYA database, please email your request to [email protected] giving your name, date of birth, RYA reference/membership number (if known), and the name of the course you want to be removed from your records. Please note that the removal of course details from the RYA database means that any certification gained as a result of this course will not be verifiable by the RYA, nor would the RYA be able to issue a replacement certificate.
Contact regarding your course
Contact will normally be made by your RYA Recognised Training Centre. However, occasionally the RYA may contact you in relation to your course or account. This would normally be done by email. You will not receive any sales or marketing information from the RYA as a result of holding an account on www.ryainteractive.org/ unless you have given consent via a personal account on www.rya.org.uk/. If you have any questions about how we look after your personal information please contact us by email at [email protected] or by phone on +44 (0)23 8060 4185.
Your course
While the RYA will endeavor to ensure the correct functionality of courses across the most commonly used devices and web browsers, as such technologies evolve continuously, access cannot be guaranteed. Copyright of the courses offered through this site belongs to the RYA. Any additional information added to the site by Recognised Training Centres, coaches or instructors is the responsibility of that person or organization. Course content is devised in good faith and is accurate at the time of publication. While the RYA endeavors to ensure that content is reviewed regularly and appropriate changes are made to ensure that content is correct and up to date, it cannot be held responsible for errors.
Unacceptable use of the site
You must use the site and the information available from the site responsibly. You may be invited to contribute to online activities such as forums, questionnaires, and surveys which may be read by others within your training centre or group. Any comments posted must not break the law, be abusive, pornographic, or sell products or services. Comments posted which contravene this will be removed and your continued access to the site will be reviewed.
Section 4:
PSS disclaimer
Pacific Sailing School Disclaimer The student acknowledges that there are risks involved with any water sports and accordingly hereby releases Pacific Sailing School Pty Ltd and any of its employees or agents from any liability however arising from personal injury, financial loss, or loss & damage to personal belongings.
Student Disclaimer to sign at the start of your first course
Welcome to Sailing- Today is your introduction to sailing on Sydney Harbour. I know this will be the start of an incredible voyage. Set Sail safely and have fun! Please read our disclaimer and then sign this document and return it to our office prior to setting sail: Some safety first, can you swim? If not, ask your Instructor for a Life jacket or a Personal Flotation Device. Please make sure that you are aware at all times of the boom, that you keep your head low, and don’t let your head be hit by the boom. Prior to setting sail, your Instructor will ask if you can swim and conduct a safety briefing. Please ensure that you have non-marking and enclosed soft-soled shoes. Disclaimer – I acknowledge that there are risks involved with any water sports, and accordingly hereby release Pacific Sailing School Pty Ltd. and any of its employees or agents from any liability however arising from personal injury, financial loss, or loss or damage of personal belongings. Booking Conditions – I have read and understood and agree to the booking conditions relating to the rescheduling of lessons, cancellations, and refunds, as set out in the Booking Schedule and on our website. Facebook/Photos – I AUTHORISE /I DO NOT AUTHORISE Pacific Sailing School or their agents to take photographs of me while I am participating in events organized through the School including sailing courses, social occasions, sailing holidays, racing, and Try Sailing workshops, and sailing events, I understand the images may be altered and copy added and I waive the right to approve the finished product that may be reproduced on the School’s website or Facebook pages. Email news – I AUTHORISE/I DO NOT AUTHORISE Pacific Sailing School to add my name to their mail chimp e-newsletter list and email me the newsletter on a regular basis.